Assistant Office Manager Description

Assistant Office Manager Description

A manager is a leader in the practice and becomes the personality of the practice. To build a positive culture, it’s important that the manager be compassionate and caring.

Office Assistant Responsibilities:

  • Daily reconciliation of payments
  • Bank deposits and receipt verification
  • All aspects of optical dispensing, contact lenses, product orders and delivery
  • Manage patient complaints
  • Inventory and ordering of all office supplies
  • All aspects of customer service
  • Manage recall tactics (monthly and daily)
  • Print and mail all communications to patients
  • Track data; produce reports (daily, monthly and as needed)
  • Insurance billing and claim filing
  • Manage bookkeeping; enter data into QuickBooks or other
  • Manage the practice marketing plan and calendar; logistics of marketing
  • Order and supervise maintenance on the facility and equipment
  • Test, update and manage all procedures and policies
  • Responsible for retention, protection, retrieval, transfer, and disposal of records
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
  • Develop office policies and procedures, and ensure they are implemented appropriately
  • Maintaining company HIPAA compliance in conjunction with Abyde
  • Acting as the company HIPAA compliance officer
  • Oversee and support all administrative duties in the office and ensure that office is operating smoothly
  • Receive and sort incoming mail and deliveries, and manage outgoing mail
  • Identify opportunities for process and office management improvements, and design and implement new systems

 

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Locations

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Hours of Operation

Office Hours & Exam Appointments

West Point Office

Monday:

11:00 am-2:00 pm

Optical Store Open, Administrative Services Available

Exams by Appointment Only

Tuesday:

11:00 am-2:00 pm

Optical Store Open, Administrative Services Available

NO exam appointments

Wednesday:

11:00 am-2:00 pm

Optical Store Open, Administrative Services Available

NO exam appointments

Thursday:

11:00 am-2:00 pm

Optical Store Open, Administrative Services Available

Exams by Appointment Only

Friday:

11:00 am-2:00 pm

Optical Store Open, Administrative Services Available

Exams by Appointment Only

Saturday:

Closed

Sunday:

Closed